WARRANTIES

GTA TECHNOLOGIES warrants that the GTA TECHNOLOGIES hardware product and all the internal components of the product that you have purchased from GTA TECHNOLOGIES is free from defects in materials or workmanship under normal use during the Limited Warranty Period.

Warranty Period All GTA TECHNOLOGIES branded products, and products sold by GTA TECHNOLOGIES have a warranty period of, 1 year parts 2 years labor. Unless the defective part has a warranty from the manufacturer that extends beyond that period, you would then deal directly with the manufacturer for that warranty.


WORKSTATIONS & SERVERS LIMITED WARRANTY AND TECHNICAL SUPPORT

General Terms

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, GTA TECHNOLOGIES MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GTA TECHNOLOGIES EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME PROVINCES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH PROVINCES OR COUNTRIES, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.

This Limited Warranty applies to the GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP branded hardware products sold with this Limited Warranty. This Limited Warranty is applicable in all countries and may be enforced in any country where GTA TECHNOLOGIES offers warranty service subject to the terms and conditions set forth in this Limited Warranty. However, warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase.

GTA TECHNOLOGIES warrants that the GTA TECHNOLOGIES hardware product and all the internal components of the product that you have purchased from GTA TECHNOLOGIES is free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the date of purchase from GTA TECHNOLOGIES. Your dated sales or delivery receipt, showing the date of purchase of the product, is your proof of the purchase date. You may be required to provide proof of purchase as a condition of receiving warranty service. You are entitled to warranty service if a repair to your GTA TECHNOLOGIES branded hardware is required within the Limited Warranty Period. This Limited Warranty extends only to the original purchaser of this GTA TECHNOLOGIES branded product and is not transferable to anyone who obtains ownership of theGTA TECHNOLOGIES branded product from the original purchaser.

GTA TECHNOLOGIES products are manufactured using new materials or new and used materials equivalent to new in performance and reliability. Spare parts may be new or equivalent to new. During the Limited Warranty Period, GTA TECHNOLOGIES will repair or replace the defective component parts or the hardware product. All component parts or hardware products removed under this Limited Warranty become the property of GTA TECHNOLOGIES. The replacement part or product takes on the Limited Warranty status of the removed part or product. In the unlikely event that your GTA TECHNOLOGIES product has a recurring failure, GTA TECHNOLOGIES, at its discretion, may elect to provide you with a replacement unit of GTA TECHNOLOGIES’s choosing that is at least equivalent to your GTA TECHNOLOGIES / N’MACHINA branded product in hardware performance. GTA TECHNOLOGIES reserves the right to elect, at its sole discretion, to give you a refund of your purchase price instead of a replacement. This is your exclusive remedy for defective products.

YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. GTA TECHNOLOGIES IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. GTA TECHNOLOGIES IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY GTA TECHNOLOGIES WHEN THE PRODUCT IS MANUFACTURED.

GTA TECHNOLOGIES does not warrant that the operation of this product will be uninterrupted or error-free. GTA TECHNOLOGIES is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the GTA TECHNOLOGIES branded product.

This Limited Warranty does not apply to expendable parts. This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective

(a) as a result of accident, misuse, abuse, or other external causes;

(b) by operation outside the usage parameters stated in the user documentation that shipped with the product;

(c) by the use of parts not manufactured or sold by GTA TECHNOLOGIES; or

(d) by modification or service by anyone other than GTA TECHNOLOGIES or your own installation of end-user replaceable GTA TECHNOLOGIES or GTA TECHNOLOGIES approved parts if available for your product in the servicing country.

These terms and conditions constitute the complete and exclusive warranty agreement between you and GTA TECHNOLOGIES regarding the GTA TECHNOLOGIES branded product you have purchased. These terms and conditions supersede any prior agreements or representations—including representations made in GTA TECHNOLOGIES sales literature or advice given to you by GTA TECHNOLOGIES thereof—that may have been made in connection with your purchase of the GTA TECHNOLOGIES branded product. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of .GTA TECHNOLOGIES.

Limitation of Liability

IF YOUR GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. GTA TECHNOLOGIES' MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. GTA TECHNOLOGIES IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES. GTA TECHNOLOGIES / N’MACHINA IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.

THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED GTA TECHNOLOGIES OR AN AUTHORIZED REPRESENTATIVE OF GTA TECHNOLOGIES OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM PROVINCE TO PROVINCE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE PROVINCIAL OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

Options and Software

The Limited Warranty terms and conditions for GTA TECHNOLOGIES options are as indicated in the Limited Warranty applicable to GTA TECHNOLOGIES options. GTA TECHNOLOGIES DOES NOT WARRANT SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY GTA TECHNOLOGIES. GTA TECHNOLOGIES' only obligations with respect to software distributed by GTA TECHNOLOGIES under the GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP brand names are set forth in the applicable end-user license or program license agreement. Non-GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP hardware and software products are provided "AS IS." However, non-GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP manufacturers, suppliers, or publishers may provide their own warranties directly to you.

Software Technical Support

Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by GTA TECHNOLOGIES on the GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP branded product or that was included with the GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP branded product at the time of your purchase of the product. Technical support for software is available for the first 60 days from date of product purchase. Your dated sales or delivery receipt, showing the date of purchase of the product, is your proof of the purchase date. You may be required to provide proof of purchase as a condition of receiving software technical support.

Warranty Period

All GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP branded products, and products sold by GTA TECHNOLOGIES, AUDIO APE, N'MACHINA, VALUESTOP have a warranty period of,

1 year parts
2 years labor


Unless the defective part has a warranty from the manufacturer that extends beyond that period, you would then deal directly with the manufacturer for that warranty.

Types of Warranty Service

Your GTA TECHNOLOGIES Limited Warranty consists of repair or replacement of defective parts. In the unlikely event of a breakdown, GTA TECHNOLOGIES will at it’s sole discretion decide the fastest and least costly method of part replacement. These may include: (1) shipping product back to GTA TECHNOLOGIES for parts replacement with cost of shipping provided by you. (2) GTA TECHNOLOGIES sending a replacement part to you with instructions in the form of written and/or phone support for you to replace the defective part at great cost and time savings. (3) GTA TECHNOLOGIES will direct you to a service location in your area for work to be performed.

Contacting GTA TECHNOLOGIES / N’MACHINA

For all support related issues please email our support help desk and a representative will get back to you shortly.

 

 

 

© GTA Technologies 2003